The leadership team ensures that Mode is on the path to fulfill our core goals—addressing our customers' needs, advocating for our values, and creating a great place to work.
Mode's analytics team is the source of truth about our product and business. They use Mode to dive into questions across our business and work with our customers to help them get the most out of our platform.
The design team owns the look and feel of Mode's product and brand. From conducting user research to producing a helpful illustration, the design team makes sure Mode is user-friendly, cohesive, and delightful.
Mode's engineering team puts product vision into action, tackling technical challenges with creativity, diligence, pragmatism, and a healthy sense of humor.
Mode’s marketing team brings our story to life—and constantly expands its audience—as storytellers, quantitative thinkers, brand builders, and creatives.
From filling our team with thoughtful, empathetic colleagues, to making sure Mode is an inclusive and welcoming place for everyone who enters, the People team is all about ensuring that we are caring for our greatest asset—our employees.
Mode's product team is responsible for ensuring that we deliver the best possible experience to our customers—technical flexibility for power users and simplicity for others—while driving toward larger business goals.
Our sales team shares their excitement about Mode's platform with new and existing customers. From hunting for new deals to deepening existing relationships, they are always on the front lines.
Mode's success team ensures our customers get the answers they need, when they need them. This means building out clear, relevant documentation, responding quickly to inbound questions, and going above and beyond to deliver a top notch customer experience.
Alexa GuerraDirector of Demand Generation
Alli CernochSoftware Engineer
Amber ZeiseRecruiting Coordinator
Ambreen HasanSoftware Engineer
Annelies HusmannDirector of Sales
Asha HillCustomer Success Analyst
Bailey DouglassDirector of People Operations
Benn StancilChief Analyst
Bindu MohanSenior Software Engineer
Brian LibickiSenior Product Manager
Chloe FollisSales Development Representative
Chris DavisAccount Management, Team Lead
Christin PriceStrategic Finance and Operations Manager
Claire DicksonOffice Manager
Curtis MitchellSoftware Engineer
Franklin ClarkSenior Software Engineer
Grant MillerSales Development Representative
Han WeiSoftware Engineer
Hunter HavensSenior Account Executive, Vertical Lead
Jamon DouglasSoftware Engineer
Jason AlafganiDigital Marketing Manager
Jefferson LeardSoftware Engineer
Jennifer ChuCustomer Success Analyst Team Lead
Jon KrangelDirector of Customer Success
Josee SmithPeople Operations Generalist
Josh FergusonChief Architect
Josh SusserSenior Software Engineer
Kara QuineSenior Software Engineer
Leqi LongCustomer Success Engineer
Liam HausmannContent Marketing Manager
Lindsay HertzSoftware Engineer
Marissa GemmaContent Strategist
Matt KnoppDirector of Infrastructure Engineering
Megan KardProduct Designer
Michael Stock-MatthewsSenior Software Engineer
Mike De CarloProduct Manager
Mike YoonSenior Software Engineer
Miro KotzevSenior DevOps Engineer
Nate FestingerCustomer Success Engineer
Nishi PatelProduct Manager
Patrick MenzelDevOps Engineer
Paul ThurlowDirector of Front-End Engineering
Pratibha PanditSenior Product Manager
Rafae BhattiDirector, Security and Compliance
Richard TuSales Development Representative
Roberto SalcidoCustomer Success Analyst
Ryan FogartySenior Account Executive, Vertical Lead
Sadavath SharmaPre-Sales Data Analyst
Samantha NovakSenior Product Designer
Sandra LiuAccount Manager
Shane BeckerSenior Software Engineer
Shaun SunSales Development Representative
Suhas DeshpandeSenior Software Engineer
Tayler MehitAssociate Marketing Manager
Thomas Van SteynAccount Manager
Ushashi ChakrabortyBackend Engineering Director
Alexa runs Mode's demand generation efforts. Born in San Antonio, TX, she has taken her love of burgers and good Mexican food all across the country. After attending college in New York, she moved to the best coast in 2008 and has since worked in the marketing departments at Art.com and PagerDuty. Outside of the office, you can find her eating, reading, and embroidering, however, her true passion remains looking after other peoples' dogs while they're out of town.
Alli is an Engineer on the Marketing Team. She began her career on the data analytics team at Burson-Marsteller. In 2014 she moved to San Francisco and learned to code. Before joining the team at Mode she worked as a full-stack engineer at BabyList. Now, she manages Mode's marketing sites. Her work playlist of choice is a comprehensive collection of Disney songs, and she holds both Martha Stewart and Rihanna as personal heroes.
Amber is Mode's Recruiting Coordinator, scheduling and orchestrating the recruiting process to ensure a stellar candidate experience. Before joining the People Team, she worked at UC Berkeley, contributing to several Sexual Violence Prevention teams and striving to create a campus free of harassment and harm. Outside of the office, Amber can be found dancing her way around the city with her friends.
Ambreen is a Software Engineer at Mode. In a previous life, Ambreen worked in sales but left it all behind when she discovered her love for programming. When she isn’t talking to computers, she enjoys discovering new coffee blends, reading YA fiction, and photography.
Annelies leads the Sales & Account Management teams at Mode. Previously, she led AdRoll's B2B Mid-Market team and has sold in fast-growing B2B sales teams at companies like Yammer (acquired by MSFT) and Opower (IPO'd as OPWR). When she's not helping her teams grow Mode's happy customer base, she is either backpacking through California's mountains or cooking her way through one of her favorite cookbooks.
Asha is a Customer Success Analyst at Mode, where she provides creative solutions to address customers' analytical technical problems. Before joining the Mode family, Asha worked in academia as an Assistant Mathematics professor. When not on the frontline providing support for customers, she is out traveling the world, hitting the gym, or attempting to become the next big DJ.
Bailey leads the People Operations team at Mode. Previously, she built teams at companies including Affirm, Ripple, and Airware. When she’s not helping Mode’s people team ensure that Mode's employee experience is best in class, she is an active member of the Spinsters of San Francisco and volunteers for a variety of philanthropic organizations. Bailey is commissioner (and current defending champion) of Mode's fantasy football league.
Benn is the co-founder and Chief Analyst of Mode. Prior to Mode, Benn was an analyst at Microsoft and Yammer, where he helped lead product analytics. Benn also worked as an economic analyst at the Carnegie Endowment for International Peace in Washington, DC.
Bindu is on the Engineering Team at Mode. She has previously worked and led teams at Barclays Digital Marketplace, HBO & Company, and Con-way. She is an active member of Women Who Code and volunteers for a variety of philanthropic organizations.
Brian is on the Product team at Mode. He's humbled by the chance to help analysts and data scientists find signals in the noisy world of big data. Brian's approach has been shaped by experiences ranging from building enterprise digital marketing and SaaS solutions to localizing and scaling consumer ed tech products worldwide. These days, his product philosophy can be boiled down to a quest to find what matters, and to find the simplest path to deliver it. Brian wishes he was better at dropping witty puns but doesn't beat himself up over it.
Chloe is a Sales Development Representative at Mode. Prior to moving to San Francisco, she worked as a Field Guide for a Wilderness Therapy program in the North Woods of Wisconsin. When she’s not at Mode, you can find her on a quest for her next backcountry adventure or sitting down with a pair of knitting needles and a good podcast.
Chris leads the Account Management Team at Mode. He was the first salesperson at Mode and previously worked at Yammer in a sales function. He is comfortable with silence and dreams of being a retired racecar driver.
Christin Price is the Strategic Finance and Ops Manager at Mode. Prior to joining the team, she co-founded Neat Capital, an eMortgage startup, then was an early hire at Point.com, a platform enabling homeowners to convert their home equity into cash. Despite labeling herself a generalist, her true love is numbers. For fun, Christin plays outside. Her favorite activity is scrambling: unroped low-grade rock climbing. She has summited 43 of the the 58 14,000-foot-plus peaks in Colorado, and two of the 15 14ers in California.
Claire is the Office Manager at Mode. Having a background in HR and office management in her hometown of London, she recently relocated to San Francisco to experience the famous start-up life first hand. Claire loves organizing events and volunteering experiences, and is an amateur photographer in her spare time.
Curtis is a software engineer at Mode. He was previously on the engineering team at Ayasdi and before getting into web development and data visualization he worked as a data analyst for an energy consultancy. When he isn't in front of a computer he is probably reading a good history or sci-fi book, walking his dog, or baking a new cookie recipe.
Derek Steer is the CEO and co-founder of Mode. Prior to co-founding Mode in 2013, Derek was an early member of Yammer's Analytics team. There, he led sales and monetization analytics, drawing upon his experience on the monetization analytics team at Facebook and his background in antitrust economics. Derek's passion is training the next generation of analysts. He is the author of SQL School and a mentor at Insight Data Science. Outside the office, you can find him biking up Mt. Tam, checking out the latest exhibit at SFMOMA, or stuffing his face at the local taqueria.
Franklin is a Senior Software Engineer at Mode. Previously he built web-based applications at Prosper Marketplace and SF Station. He is interested in raw vegan food and finds that Mediterranean food translates well to the raw diet.
Grant is a Sales Development Representative at Mode. He hails from Chicago and recently graduated from Santa Clara University with degrees in Economics and Political Science. When not at Mode, he is usually enjoying the outdoors, playing sports, or working towards his pilot's license.
Heather is Mode's CTO. She fell in love with code 15 years ago when she started writing games in BASIC. After studying linguistics, she returned to the creative playground of ones and zeros and has never looked back. In her free time she can be found backpacking, playing ukulele, and building guerilla libraries.
Hunter is a Senior Account Executive, Vertical Lead, and senior member of the Sales Team at Mode. Before relocating from Dallas, he built his sales career in the analytics space at a variety of startups. When not in the office, he's out exploring the world with his wife Julia and Vizsla pup, Noah.
Jamon is a software engineer at Mode. Previously he has worked for Earnest Inc, Mindjet and AT&T. His current interests include but are not limited to functional programming, djing, Capoeira, and distributed systems.
Jason is a Digital Marketing Manager at Mode. Before joining the team, he started a small professional networking app company called Leaf. He loves taking cheap trips internationally on weekends (recently, Iceland; shortly, Colombia), creating apps and grilling.
Jefferson is a Backend Engineer at Mode. He worked previously at Fandor and is always looking for ways to help those around him. When not at work he can be found playing with his pug Hobbes, having brunch, or if its a particularly good day, cheering on his favorite basketball team.
Jenn is a Customer Success Analyst Team Lead at Mode where she provides customers with the resources to solve analytical problems and build killer visualizations. As someone who loves exploring San Francisco’s culinary diversity, she was previously in support operations at Caviar. Warm beaches, indoor gardening, event planning, and frozen desserts—these are a few of her favorite things.
Joel is an Analyst at Mode, where he works with the Sales, Marketing, and Product teams to answer business questions and creates open-source reporting resources for customers. Before joining the Mode team, Joel was Data and Analytics Lead of Global Community Operations at Uber. A DC-area native, Joel moved to San Francisco in 2015. On the weekend, you're likely to find him reading crime fiction at one SF's many parks or playing chess.
Jon is the Director of Customer Success at Mode. Previously, Jon led Clever’s Mid-Market Sales & Customer Success teams and managed large analytics portfolios for Clever and LinkedIn. He’s had a variety of strategy, operations, sales, and analyst roles at technology companies of all sizes. When Jon isn’t helping Mode’s customers be wildly successful, he can be found eating his way through San Francisco or spending way too much time buying and tinkering with random gadgets.
Josee is a People Operations Generalist at Mode, where she ensures that Mode's employee experience is best in class. Previously she supported the recruiting team at Mode, and prior to that she worked as a paralegal at a labor law firm. In her free time, she gets terrorized by her cat, Mindy, and aspires to read all the books in the world.
Josh is a co-founder and Chief Architect at Mode. Previously, he built and managed the data engineering team at Yammer. Before that he spent about 10 years building web applications at a variety of companies. When he's not obsessing about data and visualizations you can probably find him taking a sip from a scorpion bowl or wandering around Disneyland with a corndog.
Josh is a Senior Software Engineer at Mode. He got his start doing Smalltalk at Xerox back before OOP was cool, tends to write a lot, and founded and ran the Golden Gate Ruby Conference in San Francisco for a few years. He's fond of sci-fi novels, healthy cooking, and unhealthy puns.
Kara does engineering at Mode; in past lives she's worked at Microsoft and run a software contracting business in Tokyo. Her interests include baking, queer interactive fiction, and human rationality. Ask her about her badger story!
Liam does Content Marketing at Mode. He began his career doing PR for enterprise software companies. Most recently, he built content marketing programs at analytics startups including Airware and Datahug. Outside of work, Liam enjoys making music, DJing, skimboarding and playing soccer.
Lindsay is a Software Engineer on the front-end team. Prior to joining Mode, she built web apps at Salesforce and Yerdle. Before that, she worked as a cheesemonger, and still loves sharing cheese knowledge with others. When she isn't coding, you'll likely find her halfway through a crafting project wondering if she should start another.
Marissa is the Content Strategist at Mode. Before joining Mode, she earned a PhD in English, did research in France and Germany, and spent a year learning to code. When she's not at her desk, nowadays she spends as much time as possible with California's redwood trees.
Matt leads the Back-End Engineering Team at Mode. Previously he ran Infrastructure Engineering at Yammer/Microsoft. Outside of Mode, Matt spends his time raising two Tamaskan dogs, racing cars, cooking, and learning to draw.
Megan works on the Talent Team at Mode. In her previous position she helped Metaswitch grow their international sales and engineering teams. Along with a budding interest in floral design, she enjoys strength training in the gym and walking her dog through the streets of San Francisco.
Megan is a pragmatist on the design team at Mode. Most recently she was working end-to-end with start-up clients and acting as ScrumMaster for product teams at Tradecraft. Passionate about UX strategy and novel user interactions, Megan can be found dissecting design structures and disappearing down research rabbit holes. When not at the office, she's playing instruments, frolicking in parks and going on photoshoots.
Michael is an engineer at Mode. He likes eating various foods and hiking in the East Bay.
Mike De Carlo
Mike is a Product Manager at Mode, and his coworkers call him 'MDC.' Mike spends his days shaping how the product should work, greasing the wheels of Product Design and Engineering, and ushering projects from conception to delivery, while the plant on his desk somehow manages to stay alive through all of it. Before Mode, Mike worked on multiple Operations teams at Facebook. While away from his keyboard, you can find him trying out different pasta sauce recipes, brewing beer, or exploring the incredible state of California.
Mike works as a Front-End Engineer at Mode, coding in Typescript. Previously, he has worked up and down the stack at companies including Airware, ScoreBig, and RazorFish.
Miro is a senior DevOps Engineer at Mode and manages the cloud infrastructure. Previously, he led the DevOps efforts at Heighten and was part of senior engineering at NerdWallet, UrtheCast, and Anvato. Whenever he can find free time, he enjoys having a good sleep, often followed by breakfast.
Nate is a Customer Success Engineer at Mode, where he’s thrilled to help the talented team create a world-class customer experience! Nate comes to Mode from the Success team at Import.io. Before discovering code, Nate worked in music as a pianist, accompanist, and composer. He loves backpacking the California wilds and is happiest when at least 10,000 feet above sea level.
Nishi is on the Product team at Mode. Prior to joining Mode, she's worked on product teams in a wide range of industries and technologies, with her latest being in a direct-to-consumer subscription food company. The coolest product she worked on was an IoT device for tracking product movement on retail shelves; managing a large data science work stream was eye-opening for her to see all the gnarly things that could be built through data insights and analysis. Outside of work, she is always looking for the next best pizza place or finding the best spot for wine and cheese (carbs and cheese are her favorite food groups).
Patrick is a DevOps Engineer at Mode and helps manage, maintain and develop infrastucture. Previously he worked for Roostify, an online home mortgage processing company, where he worked initially as a developer and then transitioned to DevOps. Prior to working in tech, Patrick worked as a senior paralegal for a private law firm. Outside of work, he enjoys being active, camping, hiking, playing basketball and a variety of other activities. He is also a DIEHARD Warriors fan.
Paul shepherds the talented Front-End Engineering Team for Mode. His engineering career has woven through the likes of Microsoft, Yammer, and Yahoo to bring him here. His top life achievements include being a quarter finalist in an office Street Fighter tournament, finding a parking spot right under his apartment, and remembering to brush his teeth this morning.
Pratibha is on the Product Management team at Mode. Pratibha is a techie at heart and has dabbled in a wide range of tech areas in her career - development of Wireless, Audio Processor chipsets, PMing enterprise SaaS applications & AdTech products. In the course of all these, she fell in love with data and making sense of data and is thrilled by the opportunity to build a product for that very purpose. When she turns OFF her tech switch, Pratibha is an ardent foodie, who loves to experiment with recipes and learning about the history of various food traditions, plus baking being her most recent obsession. Pratibha is also a news junky and has an opinion about most worldly matters, if there is someone to listen (or not)!
Rafae is the Director of Security and Compliance at Mode. He has previously set up and managed security compliance programs at startups, first at New Relic (pre-IPO), and then at HealthTap. Prior to that, he has worked at larger companies (IBM, Oracle, Accenture, PwC) in technical and advisory roles. When he is not thinking about managing security and compliance risks, he is working toward a law degree, helping college students learn real world security concepts as a part-time educator, or planning the next travel destination to go explore with his family (most recently hiked the Great Wall of China).
Richard is helping provide companies with the right tools to analyze data as a Sales Development Representative at Mode. Previously, he graduated from the University of California Davis with a degree in Managerial Economics. When he is not at Mode, he is either playing sports, getting brunch, or at a concert.
Roberto is a Customer Success Analyst at Mode where he assists users with writing SQL Queries and creating interactive visualizations. He previously did similar work at an education technology company. His hobbies include playing/watching sports, camping, and traveling across Latin America.
Ryan is a Senior Account Executive, Vertical Lead, on the Sales Team at Mode. Prior to joining Mode as an early member of the team, Ryan built his sales career at Yammer-Microsoft, AnyPerk, and Kahuna. Outside of the office, you can find him on the golf course, basketball court, or hanging out with friends.
Sadavath is a Pre-Sales Data Analyst at Mode. Previously he has helped decision makers at Fortune 500 companies make sense of the huge chunks of data they sit on. Outside of work, he enjoys being close to nature and trying spicy dishes with non-fizzy beverages.
Sam works on the Product Team to develop designs that keep both functionality and aesthetics in mind. Previously, she designed mobile and cloud solutions at TechSmith. She is determined to make analyzing data more approachable and collaborative for everyone, and to use design thinking to empower others. When she isn’t whipping up punny empty state illustrations, she’s likely cooking and eating cheesy concoctions or dressing up for impromptu nights of karaoke.
Sandra is passionate about solving customer problems and enabling customer success at Mode on the Account Management team. Previously, she worked at an open-source API integration company. She also loves tech gadgets and can never have enough Google Homes scattered around the house. On her free time, she stays active by going to kickboxing classes, riding bikes, and exploring her native city of San Francisco.
Shane is a senior software engineer on the platform team. He loves Ruby, Rails, REST, and other things that start with the letter R. Like… raccoons! (They’ve got little bandit masks on their faces, paws that look like hands, and they’re always getting up to some mischief.) Previously: he lived in #LittleMisadventureTime, defeated cancer, and organized Farmhouse Conf. Currently on the side: he’s building Eefio, a REST API for Ethereum. (Red pandas, too!)
Shaun is a Sales Development Representative at Mode. He grew up in the mountains around Boulder, CO, and, previous to Mode, worked in politics and as a research assistant studying multi-lateral development banks. In his free time, he loves exploring new places and following elite track & field and gymnastics.
Tayler is aiding the data driven in their mission as an Associate Marketing Manager at Mode. Previously, she built out an international specialty coffee program as Director of Wholesale for Four Barrel. When she's not at Mode, she's likely soldering silver jewelry, riding a bicycle, or drinking coffee while finishing a podcast.
Thomas Van Steyn
Thomas is an Account Manager at Mode, previously he was a member of our SDR team. Prior to joining Mode, Thomas worked in sales at Medrio and studied Dairy Sciences at Cal Poly San Luis Obispo.
Ushashi is Director of Engineering, Backend, at Mode. She has previously led consumer web teams at Groupon and written accounting software at Microsoft. She has traveled through 17 countries, 7 of which she was solo, and plans on growing those counts but only as prime numbers. She is a Second City Training Center Chicago alum and loves comedy. However, she often tells jokes that only she finds funny.